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Problem with UTM9 Remote access after upgrading to 9.408-4

Shay Rybak

I'm getting disconnected for all users after successfull connection. when I check the logs I see this messages every few minutes.

 

2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: Client connected from /var/run/openvpn_mgmt
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill <user 1>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 2>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 3>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 4>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 5>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 6>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 7>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 8>'
2016:12:14-09:28:13 fw openvpn[4590]: MANAGEMENT: CMD 'kill<user 9>'

 

 

Looks like there is something killing the users every few minutes (I changed the user name to <user>)

 

Anyone has any idea what can be causing this?



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  • 0

    I'm having this same issue.  I just reported it to Sophos tech support and waiting to hear back from them.

    We have SSL VPN setup, and access using the Windows Sophos SSL VPN client.

    2017:04:26-13:38:54 asg-1 openvpn[16512]: MANAGEMENT: Client connected from /var/run/openvpn_mgmt
    2017:04:26-13:38:54 asg-1 openvpn[16512]: MANAGEMENT: CMD 'kill <user1>'
    2017:04:26-13:38:54 asg-1 openvpn[16512]: MANAGEMENT: CMD 'kill <user2>'

    2017:04:26-13:38:54 asg-1 openvpn[16512]: MANAGEMENT: CMD 'kill <user3>'
    2017:04:26-13:38:54 asg-1 openvpn[16512]: <user3>/x.x.197.24:32186 SIGTERM[soft,] received, client-instance exiting
    2017:04:26-13:38:54 asg-1 openvpn[16512]: id="2202" severity="info" sys="SecureNet" sub="vpn" event="Connection terminated" username="<user3>" variant="ssl" srcip="x.x.197.24" virtual_ip="y.y.2.5" rx="367567" tx="1100292"
    2017:04:26-13:38:54 asg-1 openvpn[16512]: PLUGIN_CALL: POST /usr/lib/openvpn/plugins/openvpn-plugin-utm.so/PLUGIN_CLIENT_DISCONNECT status=0

    2017:04:26-13:38:54 asg-1 openvpn[16512]: MANAGEMENT: CMD 'kill <user4>'
    2017:04:26-13:38:54 asg-1 openvpn[16512]: <user4>/x.x.197.24:40683 SIGTERM[soft,] received, client-instance exiting
    2017:04:26-13:38:54 asg-1 openvpn[16512]: id="2202" severity="info" sys="SecureNet" sub="vpn" event="Connection terminated" username="<user4>" variant="ssl" srcip="x.x.197.24" virtual_ip="y.y.2.12" rx="7257335" tx="5004481"
    2017:04:26-13:38:54 asg-1 openvpn[16512]: PLUGIN_CALL: POST /usr/lib/openvpn/plugins/openvpn-plugin-utm.so/PLUGIN_CLIENT_DISCONNECT status=0

  • 0 in reply to Sam Malone

    Hi,

    we have the same Problem.

    The UTM "Kill" all users in my VPN Group

    The UTM do this sometimes 3 times a day or more.

     

    The users are synced from ActiveDirectory and in an Group in UTM.

     

    MANAGEMENT: Client connected from /var/run/openvpn_mgmt

    MANAGEMENT: CMD 'kill USER1'

    MANAGEMENT: CMD 'kill USER2'

    MANAGEMENT: CMD 'kill USER3'

    MANAGEMENT: CMD 'kill  ......

     

    Have someone an idea?

Reply
  • 0 in reply to Sam Malone

    Hi,

    we have the same Problem.

    The UTM "Kill" all users in my VPN Group

    The UTM do this sometimes 3 times a day or more.

     

    The users are synced from ActiveDirectory and in an Group in UTM.

     

    MANAGEMENT: Client connected from /var/run/openvpn_mgmt

    MANAGEMENT: CMD 'kill USER1'

    MANAGEMENT: CMD 'kill USER2'

    MANAGEMENT: CMD 'kill USER3'

    MANAGEMENT: CMD 'kill  ......

     

    Have someone an idea?

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