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Dropbox: KB 125491 - UTM: Decrypt and scan causes some applications to fail authentication

Alexander Busch

As described in KB 125491 I created an exception to skip SSL scanning for dropbox. Didn't work. I had to skip authentication too. Then dropbox was working.

Anybody sharing this experience?

Setup is Proxy in standard mode with authentication against AD.

 

Best regards

Alex



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    It could be certificate pinning if it was delivered as an app.  Several things break when you decrypt and scan SSL other than simple URL scanning (Facebook was a real pain).  I am just using it at home, so I could not imaging the PITA it would be for many more users than I have.

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    It could be certificate pinning if it was delivered as an app.  Several things break when you decrypt and scan SSL other than simple URL scanning (Facebook was a real pain).  I am just using it at home, so I could not imaging the PITA it would be for many more users than I have.

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