Guest User!

You are not Sophos Staff.

Thread Info
  • State Suggested Answer
  • +3 person also asked this people also asked this
  • Locked Locked
  • Replies 15 replies
  • Answers 1 answer
  • Subscribers 11 subscribers
  • Views 34349 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Stas started, and connection test success, but no user showing in live users/advance

TingYu

stas start = ok

connection test to utm, and between agent and collector = ok

VMI test = ok

but when I go to advance/view live users, it shows blank

My server is window 2003 domain.

Please help. thanks in advance.



This thread was automatically locked due to age.
Parents
  • 0

    Hi, thanks for reply.

    I tried to logoff and logon on stations, there is nothing on port 6677, but there is something on port 6060 instead, here is captured data.

    I did change stas collector setting to port 6060 in UTM, and in collector stas program on server, still does not have anything shown in live user/advance, nothing at global/client authentication/utm. Please advise. thanks.

    utm:/home/login # tcpdump -veni eth0 port 6060
    tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 65535 byte s
    07:57:47.187326 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 10740, offset 0, flags [none], proto UDP (17), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:58:17.187257 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 28749, offset 0, flags [none], proto UDP (17), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:58:47.187173 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 28815, offset 0, flags [none], proto UDP (17), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:59:17.187073 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 28876, offset 0, flags [none], proto UDP (17 ), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:59:47.186941 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 1459, offset 0, flags [none], proto UDP (17) , length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    08:00:17.186956 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 2079, offset 0, flags [none], proto UDP (17) , length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11

Reply
  • 0

    Hi, thanks for reply.

    I tried to logoff and logon on stations, there is nothing on port 6677, but there is something on port 6060 instead, here is captured data.

    I did change stas collector setting to port 6060 in UTM, and in collector stas program on server, still does not have anything shown in live user/advance, nothing at global/client authentication/utm. Please advise. thanks.

    utm:/home/login # tcpdump -veni eth0 port 6060
    tcpdump: listening on eth0, link-type EN10MB (Ethernet), capture size 65535 byte s
    07:57:47.187326 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 10740, offset 0, flags [none], proto UDP (17), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:58:17.187257 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 28749, offset 0, flags [none], proto UDP (17), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:58:47.187173 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 28815, offset 0, flags [none], proto UDP (17), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:59:17.187073 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 28876, offset 0, flags [none], proto UDP (17 ), length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    07:59:47.186941 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 1459, offset 0, flags [none], proto UDP (17) , length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11
    08:00:17.186956 00:09:6b:09:95:d8 > 00:e0:4c:77:14:39, ethertype IPv4 (0x0800), length 60: (tos 0x0, ttl 128, id 2079, offset 0, flags [none], proto UDP (17) , length 39)
    192.168.0.13.4740 > 192.168.0.5.6060: UDP, length 11

Children
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?

Unfiltered HTML