Stas started, and connection test success, but no user showing in live users/advance

Question

stas start = ok 
 connection test to utm, and between agent and collector = ok 
 VMI test = ok 
 but when I go to advance/view live users, it shows blank 
 My server is window 2003 domain. 
 Please help. thanks in advance.

ErenERTAS · Answer

You need to enable windows logon events from secpol.msc or windows security policy on Domain Controller to collect logs and report to stas that users get connected/disconnected. You can find it under secpol.msc>local>audit and select both success and failure from both "logon" type events.