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3G Modem not working

Hello,

can someone please figure out where can be problem? I have UTM built on APU with PCI express 3G modem, it was working fine, it is used only as backup connection when main connect fails, but i found that it is no more working, in WebAdmin it says Standby, when WAN connection failes then 3G says Down...

APN is ok, phone number OK... In PPP log is this: (IMEI changed :-) )

2016:05:23-20:24:36 home pppd[12359]: pppd 2.4.6 started by root, uid 0
2016:05:23-20:24:37 home chat[12360]: abort on (NO CARRIER)
2016:05:23-20:24:37 home chat[12360]: abort on (NO DIALTONE)
2016:05:23-20:24:37 home chat[12360]: abort on (RINGING RINGING)
2016:05:23-20:24:37 home chat[12360]: abort on (ERROR)
2016:05:23-20:24:37 home chat[12360]: abort on (NO ANSWER)
2016:05:23-20:24:37 home chat[12360]: abort on (BUSY)
2016:05:23-20:24:37 home chat[12360]: abort on (DELAYED)
2016:05:23-20:24:37 home chat[12360]: abort on (Username/Password Incorrect)
2016:05:23-20:24:37 home chat[12360]: timeout set to 5 seconds
2016:05:23-20:24:37 home chat[12360]: timeout set to 5 seconds
2016:05:23-20:24:37 home chat[12360]: send (ATZ^M)
2016:05:23-20:24:37 home chat[12360]: expect (OK)
2016:05:23-20:24:37 home chat[12360]: ATZ^M^M
2016:05:23-20:24:37 home chat[12360]: OK
2016:05:23-20:24:37 home chat[12360]:  -- got it
2016:05:23-20:24:37 home chat[12360]: send (ATI^M)
2016:05:23-20:24:37 home chat[12360]: expect (OK)
2016:05:23-20:24:37 home chat[12360]: ^M
2016:05:23-20:24:37 home chat[12360]: ATI^M^M
2016:05:23-20:24:37 home chat[12360]: Manufacturer: Sierra Wireless, Inc.^M
2016:05:23-20:24:37 home chat[12360]: Model: MC8775^M
2016:05:23-20:24:37 home chat[12360]: Revision: H1_1_8_15MCAP G:/WS/FW/H1_1_8_15MCAP/MSM6280/SRC 2007/07/17 17:26:56^M
2016:05:23-20:24:37 home chat[12360]: IMEI: 35290777777777^M
2016:05:23-20:24:37 home chat[12360]: IMEI SV: 9^M
2016:05:23-20:24:37 home chat[12360]: FSN: D280558531010^M
2016:05:23-20:24:37 home chat[12360]: 3GPP Release 5^M
2016:05:23-20:24:37 home chat[12360]: +GCAP: +CGSM,+FCLASS,+DS^M
2016:05:23-20:24:37 home chat[12360]: ^M
2016:05:23-20:24:37 home chat[12360]: ^M
2016:05:23-20:24:37 home chat[12360]: OK
2016:05:23-20:24:37 home chat[12360]:  -- got it
2016:05:23-20:24:37 home chat[12360]: send (AT+CGDCONT?^M)
2016:05:23-20:24:37 home chat[12360]: report (+CGDCONT:)
2016:05:23-20:24:37 home chat[12360]: clear abort on (ERROR)
2016:05:23-20:24:37 home chat[12360]: expect (OK)
2016:05:23-20:24:37 home chat[12360]: ^M
2016:05:23-20:24:37 home chat[12360]: AT+CGDCONT?^M^M
2016:05:23-20:24:37 home chat[12360]: +CGDCONT: 1,"IP","internet","",0,0^M
2016:05:23-20:24:37 home chat[12360]: +CGDCONT: 2,"IP","internet.t-mobile.cz","",0,0^M
2016:05:23-20:24:37 home chat[12360]: +CGDCONT: 3,"IP","internet.t-mobile.cz","",0,0^M
2016:05:23-20:24:37 home chat[12360]: ^M
2016:05:23-20:24:37 home chat[12360]: OK
2016:05:23-20:24:37 home chat[12360]:  -- got it
2016:05:23-20:24:37 home chat[12360]: send (AT+CSQ^M)
2016:05:23-20:24:37 home chat[12360]: report (+CSQ:)
2016:05:23-20:24:37 home chat[12360]: abort on (ERROR)
2016:05:23-20:24:37 home chat[12360]: expect (OK)
2016:05:23-20:24:37 home chat[12360]: ^M
2016:05:23-20:24:37 home chat[12360]: AT+CSQ^M^M
2016:05:23-20:24:37 home chat[12360]: +CSQ: 99,99^M
2016:05:23-20:24:37 home chat[12360]: ^M
2016:05:23-20:24:37 home chat[12360]: OK
2016:05:23-20:24:37 home chat[12360]:  -- got it
2016:05:23-20:24:37 home chat[12360]: send (ATH0^M)
2016:05:23-20:24:38 home chat[12360]: expect (OK)
2016:05:23-20:24:38 home chat[12360]: ^M
2016:05:23-20:24:38 home chat[12360]: ATH0^M^M
2016:05:23-20:24:38 home chat[12360]: OK
2016:05:23-20:24:38 home chat[12360]:  -- got it
2016:05:23-20:24:38 home chat[12360]: send (ATZ^M)
2016:05:23-20:24:38 home chat[12360]: timeout set to 45 seconds
2016:05:23-20:24:38 home chat[12360]: expect (OK)
2016:05:23-20:24:38 home chat[12360]: ^M
2016:05:23-20:24:38 home chat[12360]: ATZ^M^M
2016:05:23-20:24:38 home chat[12360]: OK
2016:05:23-20:24:38 home chat[12360]:  -- got it
2016:05:23-20:24:38 home chat[12360]: send (\d\d\d\d\dATD*99#^M)
2016:05:23-20:24:43 home chat[12360]: expect (CONNECT)
2016:05:23-20:24:43 home chat[12360]: ^M
2016:05:23-20:24:43 home chat[12360]: ATD*99#^M^M
2016:05:23-20:24:43 home chat[12360]: CONNECT
2016:05:23-20:24:43 home chat[12360]:  -- got it
2016:05:23-20:24:43 home chat[12360]: send (ATH0^M)
2016:05:23-20:24:43 home pppd[12359]: Script /usr/sbin/chat -v -e -f /etc/chat/REF_IntPppInternal3g -r /tmp/REF_IntPppInternal3g finished (pid 12360), status = 0x0
2016:05:23-20:24:43 home pppd[12359]: Serial connection established.
2016:05:23-20:24:43 home pppd[12359]: using channel 7
2016:05:23-20:24:43 home pppd[12359]: Using interface ppp0
2016:05:23-20:24:43 home pppd[12359]: Connect: ppp0 <--> /dev/wwan0
2016:05:23-20:24:48 home pppd[12359]: Warning - secret file /etc/ppp/pap-secrets has world and/or group access
2016:05:23-20:24:48 home pppd[12359]: sent [LCP ConfReq id=0x1 <asyncmap 0x0> <magic 0x12156790> <pcomp> <accomp>]
2016:05:23-20:24:48 home pppd[12359]: rcvd [LCP ConfReq id=0x18 <asyncmap 0x0> <auth chap MD5> <magic 0xd06df9> <pcomp> <accomp>]
2016:05:23-20:24:48 home pppd[12359]: No auth is possible
2016:05:23-20:24:48 home pppd[12359]: sent [LCP ConfRej id=0x18 <auth chap MD5>]
2016:05:23-20:24:48 home pppd[12359]: rcvd [LCP ConfAck id=0x1 <asyncmap 0x0> <magic 0x12156790> <pcomp> <accomp>]
2016:05:23-20:24:48 home pppd[12359]: rcvd [LCP ConfReq id=0x19 <asyncmap 0x0> <magic 0xd06df9> <pcomp> <accomp>]
2016:05:23-20:24:48 home pppd[12359]: sent [LCP ConfAck id=0x19 <asyncmap 0x0> <magic 0xd06df9> <pcomp> <accomp>]
2016:05:23-20:24:48 home pppd[12359]: sent [LCP EchoReq id=0x0 magic=0x12156790]
2016:05:23-20:24:48 home pppd[12359]: sent [CCP ConfReq id=0x1 <deflate 15> <deflate(old#) 15> <bsd v1 15>]
2016:05:23-20:24:48 home pppd[12359]: sent [IPCP ConfReq id=0x1 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
2016:05:23-20:24:48 home pppd[12359]: rcvd [LCP DiscReq id=0x1a magic=0xd06df9]
2016:05:23-20:24:48 home pppd[12359]: rcvd [LCP EchoRep id=0x0 magic=0xd06df9 12 15 67 90]
2016:05:23-20:24:48 home pppd[12359]: rcvd [LCP ProtRej id=0x1b 80 fd 01 01 00 0f 1a 04 78 00 18 04 78 00 15 03 2f]
2016:05:23-20:24:48 home pppd[12359]: Protocol-Reject for 'Compression Control Protocol' (0x80fd) received
2016:05:23-20:24:49 home pppd[12359]: rcvd [IPCP ConfNak id=0x1 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:49 home pppd[12359]: sent [IPCP ConfReq id=0x2 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:50 home pppd[12359]: rcvd [IPCP ConfNak id=0x2 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:50 home pppd[12359]: sent [IPCP ConfReq id=0x3 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:51 home pppd[12359]: rcvd [IPCP ConfNak id=0x3 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:51 home pppd[12359]: sent [IPCP ConfReq id=0x4 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:52 home pppd[12359]: rcvd [IPCP ConfNak id=0x4 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:52 home pppd[12359]: sent [IPCP ConfReq id=0x5 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:53 home pppd[12359]: rcvd [IPCP ConfNak id=0x5 <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:53 home pppd[12359]: sent [IPCP ConfReq id=0x6 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:56 home pppd[12359]: sent [IPCP ConfReq id=0x6 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:24:58 home pppd[12359]: sent [LCP EchoReq id=0x1 magic=0x12156790]
2016:05:23-20:24:59 home pppd[12359]: sent [IPCP ConfReq id=0x6 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:25:02 home pppd[12359]: sent [IPCP ConfReq id=0x6 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:25:05 home pppd[12359]: sent [IPCP ConfReq id=0x6 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:25:08 home pppd[12359]: sent [LCP EchoReq id=0x2 magic=0x12156790]
2016:05:23-20:25:08 home pppd[12359]: sent [IPCP ConfReq id=0x6 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:25:11 home pppd[12359]: sent [IPCP ConfReq id=0x6 <compress VJ 0f 01> <addr 0.0.0.0> <ms-dns1 10.11.12.13> <ms-dns2 10.11.12.14>]
2016:05:23-20:25:13 home pppd[12359]: Hangup (SIGHUP)
2016:05:23-20:25:13 home pppd[12359]: sent [LCP TermReq id=0x2 "User request"]
2016:05:23-20:25:16 home pppd[12359]: sent [LCP TermReq id=0x3 "User request"]
2016:05:23-20:25:19 home pppd[12359]: Connection terminated.
2016:05:23-20:25:19 home chat[12986]: send (ATZ^M)
2016:05:23-20:25:19 home pppd[12359]: Script /usr/sbin/chat -v -e '' 'ATZ' finished (pid 12986), status = 0x0
2016:05:23-20:25:19 home pppd[12359]: Serial link disconnected.
2016:05:23-20:25:20 home pppd[12359]: Modem hangup
2016:05:23-20:25:20 home pppd[12359]: Exit.

Thank you for any suggestion

Vitek

This thread was automatically locked due to age.

0 BAlfson over 9 years ago

2016:05:23-20:24:48 home pppd[12359]: No auth is possible - re-enter your credentials?

Cheers - Bob

0 vikino over 9 years ago in reply to BAlfson

Hi Bob,

today i figured it out,it was signal problem, mini connector on antena pigtail popped of the 3G card :-)

But...do you know where to get information about what kind of network is being used? I mean Edge, H, H+? I cant find this anywhere,and internal 3G has no LED to identify network... Also would be nice to get signal strenght even if not connected...

Vitek
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