Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 8 replies
  • Subscribers 6 subscribers
  • Views 14980 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

UTM rebooting for no apparent reason

BigO

Over the past three weeks or so my UTM has rebooted itself four times.

I been using this firewall for many years now and I have never experienced this before.

The box is connected to a UPS, so it is not a power issue and the email notification I get after the reboot gives the reason as (unknown)

Has anyone else experienced this issue? If so, how do I stop this automatic rebooting from happening?



This thread was automatically locked due to age.
Parents
  • 0

    Have you checked the kernel and system logs from the time around the reboots?

    Keep an eye out for a line of @s or ^@s as these sometimes appear when power is cut unexpectedly.

    My next step after those two logs would be to login to the UTM via SSH as loginuser

    # cd /var/storage/cores

    # ls -lh

    and look for cores from around the time of the reboot.  The name of the core will tell you the system that dumped and there will be a numbered file extension that will be the PID of the process that dumped.  We're interested in the name of the system as that will give an idea of which logs will have more relevant data.

Reply
  • 0

    Have you checked the kernel and system logs from the time around the reboots?

    Keep an eye out for a line of @s or ^@s as these sometimes appear when power is cut unexpectedly.

    My next step after those two logs would be to login to the UTM via SSH as loginuser

    # cd /var/storage/cores

    # ls -lh

    and look for cores from around the time of the reboot.  The name of the core will tell you the system that dumped and there will be a numbered file extension that will be the PID of the process that dumped.  We're interested in the name of the system as that will give an idea of which logs will have more relevant data.

Children
No Data