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HTTP Block and how to remove

I am trying to access a service from a vendor that allows us to stream video content from a CCTV recorder at one of our sites from behind our web filtered central network.

The service is setup so that it first will try to check to see if the CCTV-DVR has a local rout to the client so is can stream locally first then if it cannot get to the client locally, it will stream from the providers data center. This traffic is over an SSL encrypted tunnel is between the client and the provider's tunnel over but port 80.

Here is the block I am getting from our HTTPS?proxy log:

 
2010:12:30-17:35:57 astaro httpproxy[32362]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.1.100" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2680" time="62910 ms" request="0xa69a48a8" url="192.168.10.200/input 
2010:12:30-17:35:57 astaro httpproxy[32362]: id="0002" severity="info" sys="SecureWeb" sub="http" name="web request blocked" action="block" method="GET" srcip="192.168.1.100" user="" statuscode="502" cached="0" profile="REF_DefaultHTTPProfile (Default Proxy)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="2696" time="62907 ms" request="0xa69c7960" url="99.99.99.99/input

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