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Middleware not running - restarted

I'm seeing these 3 services restarted about once a day on the Sophos UTM 9 (AWS instance). They all occur at the same time. I have the most up to date version running - Firmware version:9.312-8

Named not running - restarted
Middleware not running - restarted
Application Control daemon not running - restarted

I've noticed that this happens when there is a spike in number of Firewall violations (over 2300) from Webadmin logs.

How do I troubleshoot this issue? Can anyone guide me in the right direction to stop these service restarts from occurring?

Thanks in advance!

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0 BAlfson over 10 years ago

What does the Hardware graph look like? Does it indicate that a larger instance might help?

Cheers - Bob
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0 amin_klick over 10 years ago in reply to BAlfson

Iv'e attached a screenshot of the hardware logs.

I am seeing a CPU spike at the time of the service restarts, does this conclude that a bigger instance is required?

Below shows a CPU spike at 11:30 timestamp which corresponds to the time services were restarted.
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0 William Warren over 10 years ago

I' seeing quite a few not running restarted messages. I think .12 is a severe regression.
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0 amin_klick over 10 years ago

This is very annoying, is this issue being addressed?
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0 Scott_Klassen over 10 years ago

One would hope so, but you'd need to be a paid license user and contact support to know for certain.
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0 amin_klick over 10 years ago

This seems to have resolved after resizing the instance.
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0 Scott_Klassen over 10 years ago

Good to know. Thanks for replying back.
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