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How to disable 2 Factor Authentication

leitzr
I have a situation where an administrator on a 9.2 version of the UTM was using the ios Sophos Authenticator for 2 factor sign on.  The iphone was having problems and required to be restored from a backup.  The app now crashes and will only work  if the app is deleted and reinstalled.
This now causes the Admin to not be able to logon to their box.  Can I from the box disable 2 factor authentication?[:(]


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    Scott,
    That is where the problem is?  The admin and 2nd account both were using OTP for the extra security.  Never expected that a restore to an iphone would not bring back the Sophos Authenticator app properly.
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    Scott,
    That is where the problem is?  The admin and 2nd account both were using OTP for the extra security.  Never expected that a restore to an iphone would not bring back the Sophos Authenticator app properly.
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