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WebAdmin login failure

Hi!

I can't seem to login to my webadmin, it keeps telling me Invalid username or password. I've reset the admin password multiple times, and it still gives me the same errors.

The only error I can find is:
2014:11:12-20:48:20 confd[16744]: W Message::err_set:1063() => id="3100" severity="warn" sys="System" sub="confd" name="ROLE_AUTHENTICATION_FAILED (Cannot authenticate user admin, authentication failed.)" user="anonymous" srcip="192.168.3.154" facility="webadmin" client="webadmin.plx" call="new" user_name="admin"Nov 12 20:48:20 confd[16744]: D sys::AUTOLOAD:301() => id="3100" severity="debug" sys="System" sub="confd" name="external call" user="anonymous" srcip="192.168.3.154" facility="webadmin" client="webadmin.plx" lock="none" method="get_SID"

I've verified the DefaultSuperAdmin object is local auth and allowed from the Any network object, which I've verified is 0.0.0.0; I've also verified the webadmin config via cc and allowed networks contain the networks I'm connecting from; I've also verified OTP is not enabled for webadmin


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Parents
  • Hi, Jason, and welcome to the User BB!

    Have you tried?

    cc passwd [mynewpassword]



    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Hi, Jason, and welcome to the User BB!

    Have you tried?

    cc passwd [mynewpassword]



    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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