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Problem with Lync2013

learojas206
Hello everyone, in this days i was configuring all the firewall rules and the reverse proxy in my sophos equipment, to implement Lync2013. Every work fine, we can get access to the application, and we can also make conference with audio an video, inside the company and from outside. All the test that we made are from PC o notebooks

However when we are trying to make a test with a mobile phone only works the chat with lync, but we are not able to make a conference with audio/video
It's try to make it, but fails

Anyone knows, if exist any problem with the mobile phone in the reverse proxy or limitant in the sophos equipment that could causing this problem?

Thanks


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    2014:05:08-15:24:52 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="475" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="5004" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/participants/david.nasillo@gire.com/video" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:52 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="462" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="3793" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/participants/leandro.rojas@gire.com/video" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:52 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="975" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4595" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/participants/leandro.rojas@gire.com" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:53 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="538" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="863230" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:53 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="277" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="5014" url="/ucwa/v1/applications/2153273674/me/presence" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:59 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="4030" url="/ucwa/v1/applications/2153273674/me/reportMyActivity" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:00 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="5116" url="/ucwa/v1/applications/2153273674/people/contactsAndGroupsSubscription/startOrRefresh" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:02 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="6001" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/audioVideo/terminate" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:02 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="1457" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="9434147" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:02 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="DELETE" statuscode="204" reason="-" extra="-" time="20694" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:03 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="6586" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="422595" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:03 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="352" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4837" url="/ucwa/v1/applications/2153273674/people/leandro.rojas@gire.com/presence" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:04 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="1816" user="-" host="172.30.1.20" method="POST" statuscode="200" reason="-" extra="-" time="7388" url="/ucwa/v1/applications/2153273674/batch" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:04 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="209" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4507" url="/ucwa/v1/applications/2153273674/communication/conversations" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:04 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="277" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4009" url="/ucwa/v1/applications/2153273674/me/presence" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:30:03 Gateway-01 reverseproxy: [Thu May 08 15:30:03 2014] [error] [client 172.30.1.20] (70007)The timeout specified has expired: proxy: error reading status line from remote server 172.29.10.90:4443 
    2014:05:08-15:30:03 Gateway-01 reverseproxy: [Thu May 08 15:30:03 2014] [error] [client 172.30.1.20] proxy: Error reading from remote server returned by /ucwa/v1/applications/2153273674/events 
    2014:05:08-15:30:03 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="455" user="-" host="172.30.1.20" method="GET" statuscode="502" reason="-" extra="-" time="300099117" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="-" set-cookie="-"
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    2014:05:08-15:24:52 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="475" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="5004" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/participants/david.nasillo@gire.com/video" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:52 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="462" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="3793" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/participants/leandro.rojas@gire.com/video" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:52 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="975" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4595" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/participants/leandro.rojas@gire.com" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:53 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="538" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="863230" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:53 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="277" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="5014" url="/ucwa/v1/applications/2153273674/me/presence" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:24:59 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="4030" url="/ucwa/v1/applications/2153273674/me/reportMyActivity" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:00 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="5116" url="/ucwa/v1/applications/2153273674/people/contactsAndGroupsSubscription/startOrRefresh" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:02 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="6001" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059/audioVideo/terminate" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:02 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="1457" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="9434147" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:02 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="DELETE" statuscode="204" reason="-" extra="-" time="20694" url="/ucwa/v1/applications/2153273674/communication/conversations/a4a784ce-48ab-45c1-9efc-30c8c80e1059" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
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    2014:05:08-15:25:03 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="352" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4837" url="/ucwa/v1/applications/2153273674/people/leandro.rojas@gire.com/presence" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:04 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="1816" user="-" host="172.30.1.20" method="POST" statuscode="200" reason="-" extra="-" time="7388" url="/ucwa/v1/applications/2153273674/batch" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:04 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="209" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4507" url="/ucwa/v1/applications/2153273674/communication/conversations" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:25:04 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="277" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="4009" url="/ucwa/v1/applications/2153273674/me/presence" server="meet.gire.com" referer="-" cookie="-" set-cookie="-" 
    2014:05:08-15:30:03 Gateway-01 reverseproxy: [Thu May 08 15:30:03 2014] [error] [client 172.30.1.20] (70007)The timeout specified has expired: proxy: error reading status line from remote server 172.29.10.90:4443 
    2014:05:08-15:30:03 Gateway-01 reverseproxy: [Thu May 08 15:30:03 2014] [error] [client 172.30.1.20] proxy: Error reading from remote server returned by /ucwa/v1/applications/2153273674/events 
    2014:05:08-15:30:03 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="455" user="-" host="172.30.1.20" method="GET" statuscode="502" reason="-" extra="-" time="300099117" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="-" set-cookie="-"
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