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Problem with Lync2013

learojas206
Hello everyone, in this days i was configuring all the firewall rules and the reverse proxy in my sophos equipment, to implement Lync2013. Every work fine, we can get access to the application, and we can also make conference with audio an video, inside the company and from outside. All the test that we made are from PC o notebooks

However when we are trying to make a test with a mobile phone only works the chat with lync, but we are not able to make a conference with audio/video
It's try to make it, but fails

Anyone knows, if exist any problem with the mobile phone in the reverse proxy or limitant in the sophos equipment that could causing this problem?

Thanks


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  • 0
    I received this log when a mobile phone try to connect

    2014:05:08-11:02:39 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="5133" url="/ucwa/v1/applications/2153273674/me/reportMyActivity" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"


    2014:05:08-11:02:39 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="644" user="-" host="172.30.1.20" method="POST" statuscode="201" reason="-" extra="-" time="15712" url="/ucwa/v1/applications/2153273674/people/presenceSubscriptions" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:02:40 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="5657" url="/ucwa/v1/applications/2153273674/people/contactsAndGroupsSubscription/startOrRefresh" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:02:42 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="746" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="16861855" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:02:53 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="3354" user="-" host="172.30.1.20" method="POST" statuscode="200" reason="-" extra="-" time="16460" url="/ucwa/v1/applications/2153273674/batch" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:03:26 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="682" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="44135033" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:08:26 Gateway-01 reverseproxy: [Thu May 08 11:08:26 2014] [error] [client 172.30.1.20] (70007)The timeout specified has expired: proxy: error reading status line from remote server 172.29.10.90:4443
    2014:05:08-11:08:26 Gateway-01 reverseproxy: [Thu May 08 11:08:26 2014] [error] [client 172.30.1.20] proxy: Error reading from remote server returned by /ucwa/v1/applications/2153273674/events

    2014:05:08-11:08:26 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="455" user="-" host="172.30.1.20" method="GET" statuscode="502" reason="-" extra="-" time="300060825" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:12:08 Gateway-01 reverseproxy: srcip="127.0.0.1" localip="127.0.0.1" size="109" user="-" host="127.0.0.1" method="GET" statuscode="200" reason="-" extra="-" time="327" url="/lb-status" server="localhost" referer="
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  • 0
    I received this log when a mobile phone try to connect

    2014:05:08-11:02:39 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="5133" url="/ucwa/v1/applications/2153273674/me/reportMyActivity" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"


    2014:05:08-11:02:39 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="644" user="-" host="172.30.1.20" method="POST" statuscode="201" reason="-" extra="-" time="15712" url="/ucwa/v1/applications/2153273674/people/presenceSubscriptions" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:02:40 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="0" user="-" host="172.30.1.20" method="POST" statuscode="204" reason="-" extra="-" time="5657" url="/ucwa/v1/applications/2153273674/people/contactsAndGroupsSubscription/startOrRefresh" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:02:42 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="746" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="16861855" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:02:53 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="3354" user="-" host="172.30.1.20" method="POST" statuscode="200" reason="-" extra="-" time="16460" url="/ucwa/v1/applications/2153273674/batch" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:03:26 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="682" user="-" host="172.30.1.20" method="GET" statuscode="200" reason="-" extra="-" time="44135033" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:08:26 Gateway-01 reverseproxy: [Thu May 08 11:08:26 2014] [error] [client 172.30.1.20] (70007)The timeout specified has expired: proxy: error reading status line from remote server 172.29.10.90:4443
    2014:05:08-11:08:26 Gateway-01 reverseproxy: [Thu May 08 11:08:26 2014] [error] [client 172.30.1.20] proxy: Error reading from remote server returned by /ucwa/v1/applications/2153273674/events

    2014:05:08-11:08:26 Gateway-01 reverseproxy: srcip="172.30.1.20" localip="172.30.3.6" size="455" user="-" host="172.30.1.20" method="GET" statuscode="502" reason="-" extra="-" time="300060825" url="/ucwa/v1/applications/2153273674/events" server="meet.gire.com" referer="-" cookie="exchangecookie=2e3b51897df944378a30d4c952a97965" set-cookie="-"

    2014:05:08-11:12:08 Gateway-01 reverseproxy: srcip="127.0.0.1" localip="127.0.0.1" size="109" user="-" host="127.0.0.1" method="GET" statuscode="200" reason="-" extra="-" time="327" url="/lb-status" server="localhost" referer="
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