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reset password doesn't work

Hi Folks, hope you can help.
I never had the admin password for my UTM so I performed a reset using the console method (well, putty actually because of the keyboard bug)

Anyway, the password reset seemed to go OK and I managed to set a new admin password in the web interface. 

The problem is that I can't log on with the password I have just set. I tried a second reset, using copy/paste from notepad, still no joy.

I've tried chrome instead of IE, same result

Is there a possibility that the username might be something other than admin? Is there anything else I can do? 

Help!

Thanks

Andy


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