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upgrade from v8 to UTM9 questions

dbaw
Hello
I have a stable configuration in v8.311 and I plan to upgrade to UTM9. (on an ASG120)
Is the current configuration OK for UTM9 ?
Is there known issues ?
Anything else to prepare ?

Thanks for your advices.
BR
Daniel


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  • 0
    That depends on your hardware. Which revision is your ASG120?
    If you have Rev. 5, there should be no problem. Simply hit the upgrade button in WebAdmin.
    With Rev. 3 and 4 it might work, depending on your configuration and enabled features.
    Rev. 2 and older will be too weak for UTM9. In this case you can use the Hardware Refresh Program to get a new device (talk to your reseller).

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to scorpionking
    God news, looking at the sticker, I have a Rev5 model.
    I'll try soon
    Thanks a lot
    Daniel
  • 0
    To be on the safe side have these parts ready:

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to scorpionking
    OK
    Just to be at ease, is "patience" more than half an hour ? [:O]

    The internet connexion going through it, was off a few minute then ok, but the progress window "Up2Date Installation Progress is sticked at 97% with a exclamation mark in front of "Pre-sync phase"

    Still waiting ? Try to reboot ?

    Thanks
    Daniel
  • 0
    Up2Date? The Upgrade to v9 is not handled by the normal Up2Date system. You should have had a separate "Upgrade" tab in the Up2Date section.
    The upgrade will unlikely take more than half an hour as your hardware is pretty new.

    Can you reach WebAdmin? Which firmware version is stated on the Dashboard?

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to dbaw
    [:P]
    It was waiting for a new admin connexion.

    I continue

    BR
    Daniel
  • 0 in reply to dbaw
    I upgrade to UTM9 through a tab named "Upgrade to UTM 9", then another window opened with a progress bar and informations.

    fortunately the unit sent email notifying me that it had restarted.
    Now I have admin acces and I have a lot of update to apply.

    Should I apply each sequentially or can I apply directly the latest ?

    Thanks
    Daniel
  • 0
    You can simply hit the Button "Update to latest firmware", it will automatically install all updates in order, then reboot.
    Your UTM should then be on Firmware 9.106.

    ----------
    Sophos user, admin and reseller.
    Private Setup:

    • XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)
    • UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
  • 0 in reply to scorpionking
    [:D]
    Thank you
    All is right

    I wish you a merry christmas and happy new year

    Daniel
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