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User Portal not working externally

Hi All,

Im running UTM v9.x

I am trying to configure the user portal and I can not access the user portal externally.  This is what I have done so far:

-Registered at DynDns
- Configured DynDns in Sophos
- Turned on User Portal
      - Configured for "Any" port
      - in advanced tab, I set to "Any" address and port 443
- I am able to connect to web admin port externally
- I am able to connect to user portal fom INTENAL network
- I have tried to change port from 443 to some other number and it still won't work.
- I turned off netwok protection  by allowing an "any" to "any" rule ( essentially opened up, no rules), still no luck.

I'm at a loss and don't know what else to try.   I'm sure its' something stupid that I'm missing.

Any suggestions welcome.

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0 BAlfson over 12 years ago

Hi, tommy, and welcome to the User BB!

Another guess is that maybe you have a DNAT that's capturing the traffic before the User Portal can see it.

Cheers - Bob
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0 TommyP over 12 years ago in reply to BAlfson

Hi, tommy, and welcome to the User BB!

Another guess is that maybe you have a DNAT that's capturing the traffic before the User Portal can see it.

Cheers - Bob

hi all thanks for the suggestions. I had a Dnat configured for my ps3 that was causing the issues. once I turned that off it worked!
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0 TommyP over 12 years ago in reply to BAlfson

Hi, tommy, and welcome to the User BB!

Another guess is that maybe you have a DNAT that's capturing the traffic before the User Portal can see it.

Cheers - Bob

hi all thanks for the suggestions. I had a Dnat configured for my ps3 that was causing the issues. once I turned that off it worked!
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