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User Portal not working externally

TommyP
Hi All,

Im running UTM v9.x

I am trying to configure the user portal and I can not access the user portal externally.  This is what I have done so far:

-Registered at DynDns 
- Configured DynDns in Sophos
- Turned on User Portal
      - Configured for "Any" port
      - in advanced tab, I set to "Any" address and port 443
- I am able to connect to web admin port externally
- I am able to connect to user portal fom INTENAL network
- I have tried to change port from 443 to some other number and it still won't work.
- I turned off netwok protection  by allowing an "any" to "any" rule ( essentially opened up, no rules), still no luck.

 
I'm at a loss and don't know what else to try.   I'm sure its' something stupid that I'm missing.  

 
Any suggestions welcome.


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  • 0
    - Configured for "Any" port

    Hi, do you mean any interface?
    Can you post a screenshot of the settings?

    It's possible your ISP is blocking port 443, but since you said you tried another port...

    Check the firewall and IPS logs.

    Barry
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  • 0
    - Configured for "Any" port

    Hi, do you mean any interface?
    Can you post a screenshot of the settings?

    It's possible your ISP is blocking port 443, but since you said you tried another port...

    Check the firewall and IPS logs.

    Barry
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