We have a SUM4 server and the devices we manage (external clients) reporting having our public IP as their public IP.. yet the agent IPs are correct. Let me explain..
Our Public IP 1.1.1.1 subnetted with /29
We have a public useable block 2.2.2.0/26 which are additional addresses on WAN\eth1 where 1.1.1.1 is of course defined.
Our ISP routes the useable 2.2.2.0/26 block to our 1.1.1.1 public IP.
The SUM server sits in a 3.3.3.0/24 DMZ which is NAT'd behind an address on 2.2.2.0/26. We'll say .10
All external devices we manage for clients point to DNS name sum.ourcompany.com which resolves to 2.2.2.10.
What I do not get is when I look at the details on the devices it shows:
IP Address (Agent) devices actual public IP
IP Address (Public) our 1.1.1.1 public IP
This of course presents a problem as we end up hitting our webadmin instead of theirs from SUM... lol
To make things more confusing, of the 14 devices in SUM, only 12 have this issue.. yet all the devices have the same central management settings.
Thoughts?
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