This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

I need help with my SIP failing to register after a reboot...

Since V9, my SIP devices have issue registering after each Up2date and sometime after normal reboot. 

Basically the only way to fix this is to reboot UTM MANY times until both voip device register. Sometimes only one work, so I need to keep rebooting..

Recently someone had the same issue here: https://community.sophos.com/products/unified-threat-management/astaroorg/f/52/t/28618

and it was fixed by Astaro support by doing something to the REF#, however no others details are available..  and as a Home user I have no support..

Anyone here could point me out in the right direction as what to look for? This issue is quite a big deal for me (lost phone a few times)...

Thanks you so much.


This thread was automatically locked due to age.
Parents
  • Whenever anything seems strange, always check the Intrusion Prevention log.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply
  • Whenever anything seems strange, always check the Intrusion Prevention log.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Children
No Data