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Issue on Dashboard - Traffic

Hi, since upgrading our ASG220 to version 8.2xx we have been experiencing a few issues.
On the dashboard, if you click on one of the interfaces to monitor the IN or OUT traffic, the popup window opens, but no data is shown, it stays blank, except for the layout. I have attached a screen dump

any ideas?

Thanx


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  • It would probably help if you indicated what Browser, Version, and OS you were using.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

  • This happens to me using 8.202 and IE9, i have since started using Opera to login to Webadmin as IE9 does not work properly.
  • I can confirm that this issue also appears on 8.202 with IE8 whether in compatibility mode or not.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • using IE 9 with Win 7 Ent 64bit.
    Same thing occurs with IE 8.
    I am going to test with a few other browsers, and will post results
  • interesting : 
    Firefox v701 seems to work fine, no issues found
    Opera v11.51 seems to work fine, no issues found
    Google Chrome v14.0.835.202 m. seems to work fine, no issues found

    So what is it about IE9 that prevents webadmin from displaying correctly?
  • still some issues with the other browsers. The OUT flow monitor shows traffic, but the IN flow monitor does not when selecting a specific interface. All the browsers have the same issue.
    If i choose all interfaces IN option then it does show the traffic.

    Is there a bug in this release??
  • I submitted this to Astaro Support and just saw an email that this is a known bug.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA