The good news is that the Astaro firewall is pretty easy to reload and it makes automatic updates before installing new firmware. I also use the email option for weekly backups in case I can’t download a backup from the system. The reload is simple and the backup restore has always worked (so far).
The bad news is that I’m having to use those backups to down-date a couple of systems after a firmware update went wrong. There’s also the fact that I have to travel to each site and remove the system from service which adds up in both time and money with today’s gas prices.
Besides having to turn off a feature (RDNS check) that the latest firmware broke, I’ve had 2 of my 7 systems start going to 100% CPU usage for hours before returning to normal. The 2 systems have little configuration in common, one is a home system (slow and limited memory) that is mostly used for its proxy, the other is a main office (fast and lots of memory) with multiple IPs, an email server and a VPN connecting to a remote office Astaro system. Neither of these systems showed problem signs until after they had been running for several days with the new updates.
I did not take time to trouble shoot the systems to see what was failing. I had read posts of other people having trouble with 8.2 and I’m more interested with what works than what doesn’t. I truly hope Astaro gets the message here because I like the product enough to have all my systems licensed into 2014.
This is just a lesson on why I can’t simply ignore information on competing products though. There are many reasons one can not become complacent when dealing with security, this latest one is not good for Astaro.
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