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ASG 120 - can't acces the web interface

bubu123
Hi,

our customer tried to configure a new HTTPS port forwarding to the exchange server.
Something went wrong and now we cannot access the web interface.
It looks like the customer is not able to deliver us the root password as well.
Which options do we have to regain the web access?

Thx in advance.


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  • 0
    If you can get direct console access and they haven't set a root password, you may be able to get in and restore from a backup.

    Depending on when they did the damage, and what is available for backups, it might be easiest to just put a backup on a thumbdrive and do the reboot/restore routine.