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Backend connection failed...

HI All - sometimes I have seen "Backend connection failed,please click shift-reload to try again" message on Astaro web while login and also if I am already logged-in then also I saw this message. [:@]

What is reason for this message. Any thing wrong with my ASG.
Any pointers would be highly appreciated.

Thanks

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0 QTO over 7 years ago

Having the same problem at several customers, they are all up to date at UTM 9.506-2.

One SW version is giving the problem, others on a SW version are without the problem.

One SG115 is giving the problem, others with an SG-115 are without the problem.

The problem only appears in Chrome. The problem also existed in previous versions of UTM (9.4, 9.3, etc.)

Is there any solution?
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0 SPY3 over 7 years ago in reply to QTO

I had this issue.

Clearing all browser history fixed it for me. My guess was some cache issue from an older/different system version or going between different UTMs on different versions.
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0 SPY3 over 7 years ago in reply to QTO

I had this issue.

Clearing all browser history fixed it for me. My guess was some cache issue from an older/different system version or going between different UTMs on different versions.
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Backend connection failed...

Submitted a Tech Support Case lately from the Support Portal?