Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 12 replies
  • Subscribers 3 subscribers
  • Views 8333 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Backup/Restore send via email doesn't work

wingman
Hi All


After updating to clean version of 7.500 I am unable to receive the backups via email. Smtp is not configured at the moment (I am a home user). The config is the same as 7.490(previous version had that functionality working)

I can't see anything on the smtp log and on the mail manager. I am getting other mail from ASG (executive reports etc etc). I've tried to send a test backup up but still I am unable to get it

Picture attached


This thread was automatically locked due to age.
Parents
  • 0
    Look into your confd.log file and look for time 01:15am - this is the  time when the automatic backups are created.

    YOu have to see lines like this:
    2009:10:10-01:15:03 asg confd[28403]: id="3106" severity="info" sys="System" sub="confd" name="authentication successful" client="backup" facility="system" user="system" srcip="1
    27.0.0.1"
    2009:10:10-01:15:05 asg confd[28403]: id="310i" severity="info" sys="System" sub="confd" name="snapshot created" client="backup" facility="system" user="system" srcip="127.0.0.1"
    2009:10:10-01:15:05 asg confd[28403]: id="310x" severity="info" sys="System" sub="confd" name="snapshot downloaded" client="backup" facility="system" user="system" srcip="127.0.0
    .1"
    2009:10:10-01:15:05 asg confd[28403]: Configuration Auto Backup
    2009:10:10-01:15:06 asg confd[28403]: id="3100" severity="info" sys="System" sub="confd" name="closing session OXeMRZEIizLZyZfpChPW: logout" client="backup" facility="system" use
    r="system" srcip="127.0.0.1"

    Do you? If now, post the log lines from confd.log from 01:15 -01:16

    Then look into smtp.log.

    You have to see log entries like this:

    2009:10:10-01:15:06 asg exim[15226]: 2009-10-10 01:15:06 SMTP connection from [127.0.0.1]:49683 (TCP/IP connection count = 1)
    2009:10:10-01:15:06 asg exim[28564]: 2009-10-10 01:15:06 H=localhost (localhost.localdomain) [127.0.0.1]:49683 Warning: ***xx.dyndns.org profile excludes greylisting: Skipping greylisting for this message
    2009:10:10-01:15:06 asg exim[28564]: 2009-10-10 01:15:06 [127.0.0.1] F= R= Accepted: from relay
    2009:10:10-01:15:07 asg exim[28564]: 2009-10-10 01:15:07 1MwOfy-0007Qi-2C myasg@******x.dyndns.org H=localhost (localhost.localdomain) [127.0.0.1]:49683 P=esmtp S=1158214 id=6015-03092-1255130106@asg.***xx.dyndns.org
    2009:10:10-01:15:07 asg exim[28564]: 2009-10-10 01:15:07 SMTP connection from localhost (localhost.localdomain) [127.0.0.1]:49683 closed by QUIT
    2009:10:10-01:15:08 asg smtpd[4206]: QMGR[4206]: 1MwOfy-0007Qi-2C moved to work queue
    2009:10:10-01:15:10 asg smtpd[28744]: SCANNER[28744]: id="1000" severity="info" sys="SecureMail" sub="smtp" name="email passed" srcip="127.0.0.1" from="myasg@***xx.dyndns.org" to="admin@yyyyy.dyndns.org" subject="[myasg.***xx.dyndns.org][INFO-010] Configuration Auto Backup" queueid="10wf3x-0007Qi-2C" size="1157515"


    Do you? If now, post the log lines from smtp.log from 01:15 -01:17
Reply
  • 0
    Look into your confd.log file and look for time 01:15am - this is the  time when the automatic backups are created.

    YOu have to see lines like this:
    2009:10:10-01:15:03 asg confd[28403]: id="3106" severity="info" sys="System" sub="confd" name="authentication successful" client="backup" facility="system" user="system" srcip="1
    27.0.0.1"
    2009:10:10-01:15:05 asg confd[28403]: id="310i" severity="info" sys="System" sub="confd" name="snapshot created" client="backup" facility="system" user="system" srcip="127.0.0.1"
    2009:10:10-01:15:05 asg confd[28403]: id="310x" severity="info" sys="System" sub="confd" name="snapshot downloaded" client="backup" facility="system" user="system" srcip="127.0.0
    .1"
    2009:10:10-01:15:05 asg confd[28403]: Configuration Auto Backup
    2009:10:10-01:15:06 asg confd[28403]: id="3100" severity="info" sys="System" sub="confd" name="closing session OXeMRZEIizLZyZfpChPW: logout" client="backup" facility="system" use
    r="system" srcip="127.0.0.1"

    Do you? If now, post the log lines from confd.log from 01:15 -01:16

    Then look into smtp.log.

    You have to see log entries like this:

    2009:10:10-01:15:06 asg exim[15226]: 2009-10-10 01:15:06 SMTP connection from [127.0.0.1]:49683 (TCP/IP connection count = 1)
    2009:10:10-01:15:06 asg exim[28564]: 2009-10-10 01:15:06 H=localhost (localhost.localdomain) [127.0.0.1]:49683 Warning: ***xx.dyndns.org profile excludes greylisting: Skipping greylisting for this message
    2009:10:10-01:15:06 asg exim[28564]: 2009-10-10 01:15:06 [127.0.0.1] F= R= Accepted: from relay
    2009:10:10-01:15:07 asg exim[28564]: 2009-10-10 01:15:07 1MwOfy-0007Qi-2C myasg@******x.dyndns.org H=localhost (localhost.localdomain) [127.0.0.1]:49683 P=esmtp S=1158214 id=6015-03092-1255130106@asg.***xx.dyndns.org
    2009:10:10-01:15:07 asg exim[28564]: 2009-10-10 01:15:07 SMTP connection from localhost (localhost.localdomain) [127.0.0.1]:49683 closed by QUIT
    2009:10:10-01:15:08 asg smtpd[4206]: QMGR[4206]: 1MwOfy-0007Qi-2C moved to work queue
    2009:10:10-01:15:10 asg smtpd[28744]: SCANNER[28744]: id="1000" severity="info" sys="SecureMail" sub="smtp" name="email passed" srcip="127.0.0.1" from="myasg@***xx.dyndns.org" to="admin@yyyyy.dyndns.org" subject="[myasg.***xx.dyndns.org][INFO-010] Configuration Auto Backup" queueid="10wf3x-0007Qi-2C" size="1157515"


    Do you? If now, post the log lines from smtp.log from 01:15 -01:17
Children
No Data