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[7.301] Proxies Report Zero Requests After HA Failover

James Bourne
Hi All,

We had to failover an ASG425a active/passive cluster yesterday. The dashboard continues to report:

HTTP Proxy is active, 0 requests served today
FTP Proxy is active
SMTP Proxy is active, 0 emails processed, 0 emails blocked
POP3 Proxy is active, 0 emails processed, 0 emails blocked

I've checked the logs and I'm seeing HTTP, FTP, SMTP and POP3 traffic.

Also the daily Executive Report traffic statistics are now blank.

Any idea how to re-enable or reset these stats?

TIA,

James


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  • 0
    As James found above, the solution is to reinitialize the reporting database.  You can watch the Content Filter live log when you want to confirm that specific sites are being managed by the proxy.

    Cheers - Bob
     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
  • 0 in reply to BAlfson
    I would also consider up2dating up to 7.405; I understand there have been some significant improvements in the HA and reporting systems in 7.4xx.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

Reply
  • 0 in reply to BAlfson
    I would also consider up2dating up to 7.405; I understand there have been some significant improvements in the HA and reporting systems in 7.4xx.

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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