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[7.301] Proxies Report Zero Requests After HA Failover

Hi All,

We had to failover an ASG425a active/passive cluster yesterday. The dashboard continues to report:

HTTP Proxy is active, 0 requests served today
FTP Proxy is active
SMTP Proxy is active, 0 emails processed, 0 emails blocked
POP3 Proxy is active, 0 emails processed, 0 emails blocked

I've checked the logs and I'm seeing HTTP, FTP, SMTP and POP3 traffic.

Also the daily Executive Report traffic statistics are now blank.

Any idea how to re-enable or reset these stats?

TIA,

James

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0 BAlfson over 16 years ago

As James found above, the solution is to reinitialize the reporting database. You can watch the Content Filter live log when you want to confirm that specific sites are being managed by the proxy.

Cheers - Bob
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0 BrucekConvergent over 16 years ago in reply to BAlfson

I would also consider up2dating up to 7.405; I understand there have been some significant improvements in the HA and reporting systems in 7.4xx.
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0 BrucekConvergent over 16 years ago in reply to BAlfson

I would also consider up2dating up to 7.405; I understand there have been some significant improvements in the HA and reporting systems in 7.4xx.
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0 Joelunch over 16 years ago in reply to BrucekConvergent

(We are on 7.405)
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