Could someone explain to me please how the backend sync is supposed to work for, say, additional email addresses entered in ASG for remotely authenticated users?
Currently, with backend sync enabled (which is supposed to work for eDirectory), if I enter an additional email address for a user (a nickname, in GroupWise-speak), the first time that user authenticates to his end-user portal page, instead of that data getting propagated to eDirectory (backend sync - or so I thought), this data is removed, resulting in an incomplete/inconsistent view of the user's spam trap (as alias-addressed messages are not filtered into his or her view).
TIA
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