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Can't Download DOCS

Joe_Halleck
Everytime I go to the kb to download any of the .pdf docs any browser I use will stop responding. I have Acrobat 7 installed.


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  • 0
    It has to download the entire PDF file before Acrobat will display it. If the connection is slow it could take a few minutes. I think the manual is 8MB. If the doc site is busy you might have to wait a while.

    Dan
  • 0 in reply to ezekiel
    Found issue.
    Adobe Update was causing any browser that uses it to hang as the update dialog was trying to display but was not showing up. (Adobe bug?)

    When I ran reader by itself the dialog displayed and after updates your website worked OK.

    Regards,
    Joe Halleck