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v5 Licensing Problem

I have created and downloaded a v5 lic. file but I am unable to  install it. I uploaded it via the webinterface then it says something like "wait up to 60 secs". afterwards i get thrown back to the licence overwiev screen and nothing changed. I only see the 7 day trial user there - what did i wrong?  


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Parents
  • Try to download it again. Have you a licence for v4 before? If you have licence for v4 you must convert it to v5 licence. 
  • No, it's a brand new Home User Licence. Re-downloading and installing didn't help. 
    Thats' whats displayed in my.astaro.com:

    License Type:
        Office

    Version:
        5.0

    Registration Date:
        02 Apr 2004

    Expiration Date:
        Never Expires

    Subscriptions:
        AstaroUp2Date: ON (02 Apr 2007)
        Special: Home use only  
Reply
  • No, it's a brand new Home User Licence. Re-downloading and installing didn't help. 
    Thats' whats displayed in my.astaro.com:

    License Type:
        Office

    Version:
        5.0

    Registration Date:
        02 Apr 2004

    Expiration Date:
        Never Expires

    Subscriptions:
        AstaroUp2Date: ON (02 Apr 2007)
        Special: Home use only  
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