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invalid licence key

After getting a home licence key and filling this in the Webadmin, the message "Error: Invalid license length" appears.

please help me...

thx

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0 peaceman over 23 years ago

Check that there are not trailing spaces at the end.
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0 mabd over 23 years ago in reply to peaceman

Originally posted by ao:
Check that there are not trailing spaces at the end.
My licence number have five groups and when click in add button, an invalid license message appears.
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0 Andy_01 over 23 years ago in reply to mabd

you have a version 3 key and i guess version 2 installed...
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0 mabd over 23 years ago in reply to Andy_01

Originally posted by Andy:
you have a version 3 key and i guess version 2 installed...
Can I register ASL 2 as Home User License ?

Thanks.
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0 Andy_01 over 23 years ago in reply to mabd

with v2 you have no time limit, so you don't need to register.
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0 micio over 23 years ago in reply to Andy_01

Hi all,
I can't upgrade my power user key in the appropriate field in the reg portal;
something wrong?
any help should be wellcome.

ciao
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0 Maurice over 23 years ago in reply to micio

Originally posted by micio:
Hi all,
I can't upgrade my power user key in the appropriate field in the reg portal;
something wrong?
any help should be wellcome.

ciao
I am having the same problem too. Emailed Astaro but no one answers. Tom, any help here please?

Maurice
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0 Mark Percy over 23 years ago in reply to Maurice

Hi, I had the same problem when upgrading to Power Home User. It was caused by an invalid activation key, so i requested a new one. Now everything works just fine! - So you have to request a new activation key...

/Mark
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0 micio over 23 years ago in reply to Mark Percy

How,by fax or by e-mail?
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0 Mark Percy over 23 years ago in reply to micio

By mail to sales@astaro.com. It took 2 days, then i recieved a working key.
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