multiple rrdtool high (100%) cpu usage

Question

Since 02:20 this morning 3 seperate systems I look after for friends have shown this problem. 
 Each is running at 100% CPU load and the FW is slow 
 After SSH'ing in I found that there are many (20+) instances of rrdtools running. 
 This problem looks identical to rrdtool high cpu usage 
 I have tried what is suggested there which kills the rrdtool task but after a while the instances start again so I have commented out the lines in /etc/crontab.rrd for now 
 What is the permanent solution to this ? 
 Jeff

emmosophos · Accepted Answer

Hello Community, 
 This is being investigated under NUTM-14089. 
 The issue has been identified, and the fixed version has been set for the next release (9.716). No ETA at the moment. 
 The current workaround is to change your time zone to "ETC/UTC" (Any other than IST/BST) and reboot your device. 
 If the issue persists after this, please open a case with support and mention NUTM-14089 so it can be investigated further. 
 Regards,

Vivek Jagad · Answer

Hey JeffreyLewcock , Thank you for reaching out to the community, this is a known issue - NUTM-14089 . Our Dev team is working on it. 
 Please try the below workaround to see if it fixes the issue 
 
 Change the timezone 
 reboot or kill rrdtool

Raphael Alganes · Answer

Hello Team, 
 Good day and hope every one is well. 
 This issue seems to be due to Daylight saving change that happened. This is currently being investigated by Dev Team. 
 Suggested workaround is to set TimeZone to anything other than GMT, IST (Ireland), and BST (British Summer Time) and restart the system. If that doesn&rsquo;t work, UTC should work fine, as this has no daylight savings. 
 As far as we know, this should only affect UK customers. 
 Many thanks for your time and patience and thank you for choosing Sophos. 
 Cheers,

multiple rrdtool high (100%) cpu usage

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