Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 5 replies
  • Subscribers 5 subscribers
  • Views 1274 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

OpenVPN process not running on UTM 9

Omri Shilton

Hello,

I just deployed a new UTM 9 firewall from AWS version (9.705-3, i know this is an old release, i tried to newest version and it was the same result so i tried to downgrade to see if it helps).

I created my Remote Access VPN profiles and when i tried to log in i get "connection timed out".
I connected to my UTM via SSH and to my surprise there was no openvpn procces running (`ps aux | grep -i open`).
Also when i cd to `/var/sec/chroot-openvpn/etc/openvpn` I dont see any openvpn.conf file or certificates or conf.d/ files at all.

I looked at confd log and I dont see anything related to openvpn. 

One thing I do see is that my firewall block the 443 TCP connections from my openvpn client, even when i try to allow Any - Any - Any.

I used my own signing CA which I use for all the rest of my UTMs and works perfectly.

 

Please help!



This thread was automatically locked due to age.
Parents
  • 0

    Shalom Omri and welcome to the UTM Community!

    As you've probably seen, this isn't an issue that's been addressed here before.  You obviously have solid experience, so I'm mystified and don't really know where to start.

    Is this an AWS pay-as-you-go instance or are you applying a license purchased from a Sophos partner?  If it's a purchased license, how many users on the license?

    If it's a purchased license, have you tried installing the same ISO on a local PC or VM?

    Cheers - Bob

Reply
  • 0

    Shalom Omri and welcome to the UTM Community!

    As you've probably seen, this isn't an issue that's been addressed here before.  You obviously have solid experience, so I'm mystified and don't really know where to start.

    Is this an AWS pay-as-you-go instance or are you applying a license purchased from a Sophos partner?  If it's a purchased license, how many users on the license?

    If it's a purchased license, have you tried installing the same ISO on a local PC or VM?

    Cheers - Bob

Children