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Issues with renewal of Let's Encrypt certificate

Hi there,

We are running a VM with Sophos UTM9, just updated to ver. 9.708-6. When I am trying to renew the "Let's Encrypt" certificate from within "Webserver Protectoin" > "Certificate Management", I am getting the below error:

Could not obtain the current version of the Let’s Encrypt Terms of Service. Automatic renewals will be tried again during the next renewal attempt. Manual renewal can be attempted again at any time.

Checking on the logs of Let's Encrypt, I am getting the below results:

2021:12:07-10:02:02 mailrelay letsencrypt[7091]: I Renew certificate: sending notification WARN-603
2021:12:07-10:02:02 mailrelay letsencrypt[7091]: [WARN-603] Let's Encrypt certificate renewal failed accessing Let's Encrypt service
2021:12:07-10:02:02 mailrelay letsencrypt[7091]: I Renew certificate: execution failed
2021:12:07-10:07:02 mailrelay letsencrypt[7931]: E Renew certificate: Incorrect response code from ACME server: 500
2021:12:07-10:07:02 mailrelay letsencrypt[7931]: E Renew certificate: URL was: acme-v02.api.letsencrypt.org/directory
2021:12:07-10:07:02 mailrelay letsencrypt[7931]: I Renew certificate: handling CSR REF_CaCsrMailrelayi for domain set [mailrelay.invo.it]
2021:12:07-10:07:02 mailrelay letsencrypt[7931]: E Renew certificate: TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
2021:12:07-10:07:02 mailrelay letsencrypt[7931]: I Renew certificate: sending notification WARN-603
2021:12:07-10:07:02 mailrelay letsencrypt[7931]: [WARN-603] Let's Encrypt certificate renewal failed accessing Let's Encrypt service
2021:12:07-10:07:02 mailrelay letsencrypt[7931]: I Renew certificate: execution failed
Could someone help me here, please?


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Parents
  • its my problem too but i dont sure what exactly problem because it happen sometimes

    i want to try something and i update this topic when i resolve this issue

     handling CSR REF_CaCsrricahome for domain set

    TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    I Renew certificate: sending notification WARN-603
    Let's Encrypt certificate renewal failed accessing Let's Encrypt service
     ricahome letsencrypt,[1131]: I Renew certificate: execution failed
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
Reply
  • its my problem too but i dont sure what exactly problem because it happen sometimes

    i want to try something and i update this topic when i resolve this issue

     handling CSR REF_CaCsrricahome for domain set

    TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    I Renew certificate: sending notification WARN-603
    Let's Encrypt certificate renewal failed accessing Let's Encrypt service
     ricahome letsencrypt,[1131]: I Renew certificate: execution failed
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
    : TOS_UNAVAILABLE: Could not obtain the current version of the Let's Encrypt Terms of Service
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