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cannot access a website

hello,
we useing the SOPHOS Firewall model of SG130, i had reach a report case from our company, we cannot access to mft2go-east.pwc.com/.../
in the case we do not turn on any web fitter, and in the same place we had two SOPHOS firewall is same model, the other one had same setting but it can enter to the website, so please give us a help.
thanks



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Parents
  • do you use some type of DNS-Filter or other firewall in front of UTM?

    WebFilter isn't active/configured? is IPS active - check logs.

    App-Control?

  • thanks for your reply, we do not had other firewall in front of UTM, and I already turn off the anti-virus software, but still cannot entry the web site

  • Hi Paco and welcome to the UTM Community!

    Please copy here the lines from the Web Filtering log when you try to access that site.  If you prefer, obfuscate IPs like 84.XX.YY.121, 10.X.Y.100, 192.168.X.200 and 172.2X.Y.51.  That lets us see immediately which IPs are local and which are identical.

    Cheers - Bob

  • Sorry, I dont understand it, can you print screen to show me ?

    thanks

  • 2021:11:08-10:39:03 XXXXXX httpproxy[2180]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.XX.YY.65" dstip="203.127.106.18" user="" group="" ad_domain="" statuscode="302" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="545" request="0xd6f41c00" url="">mft2go-east.pwc.com/.../ referer="" error="" authtime="0" dnstime="0" aptptime="117" cattime="83892" avscantime="5057" fullreqtime="324028" device="0" auth="0" ua="Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36" exceptions="" country="Singapore" category="105" reputation="trusted" categoryname="Business" sandbox="-" content-type="text/html"
    Cheers - Bob
Reply
  • 2021:11:08-10:39:03 XXXXXX httpproxy[2180]: id="0001" severity="info" sys="SecureWeb" sub="http" name="http access" action="pass" method="GET" srcip="10.XX.YY.65" dstip="203.127.106.18" user="" group="" ad_domain="" statuscode="302" cached="0" profile="REF_DefaultHTTPProfile (Default Web Filter Profile)" filteraction="REF_DefaultHTTPCFFAction (Default content filter action)" size="545" request="0xd6f41c00" url="">mft2go-east.pwc.com/.../ referer="" error="" authtime="0" dnstime="0" aptptime="117" cattime="83892" avscantime="5057" fullreqtime="324028" device="0" auth="0" ua="Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/95.0.4638.69 Safari/537.36" exceptions="" country="Singapore" category="105" reputation="trusted" categoryname="Business" sandbox="-" content-type="text/html"
    Cheers - Bob
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