When our company's users use SSL VPN remote access (Sophos UTM 9), customers are not isolated from each other.
We do not have such allow rule.
Can they be Isolated?
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Are you sure that there's not another rule allowing the traffic above the suggested one? If you have 'Automatic firewall rules' selected in the SSL VPN Profile, that creates a rule above all of the manually-created rules. Please insert a picture of the Edit of the SSL VPN Profile.
Cheers - Bob