General Discussion Sophos UTM not detecting NIC

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Sophos UTM not detecting NIC

Abdul Haq Sheikh over 3 years ago

I am using Sophos UTM 9.707-5 Home Edition. I added TP Link NIC but Sophos UTM is not detecting NIC Card. Realtek and Broadcom NIC working fine.

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0 Amodin over 3 years ago

Adding network cards into an existing install does not work. You would have to reinstall the UTM software then restore from your backup.

XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | GB Ethernet x5
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0 Abdul Haq Sheikh over 3 years ago in reply to Amodin

but i added usb NIC and after restart sophos utm deteted the usb nic
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0 Amodin over 3 years ago in reply to Abdul Haq Sheikh

USB devices are treated differently. The NICs are actual hardware devices that are not 'temporary' unlike USB. There are even a lot of USB devices that are not detected with UTM. This forum has a lot of discussions about this, and adding a NIC to UTM has always been a reinstall of the UTM, as far back as I can remember and using UTM when it was Astaro.

XG 19.5 GA 64-bit | Intel Xeon 4-core v3 1225 3.20Ghz
16GB Memory | 500GB SSD HDD | GB Ethernet x5
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0 BAlfson over 3 years ago in reply to Abdul Haq Sheikh

Salaam Abdul and welcome to the UTM Community!

Amodin gave you the answer. It's possible that your NIC is not supported. See USB Compatibility List.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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0 BAlfson over 3 years ago in reply to Abdul Haq Sheikh

Salaam Abdul and welcome to the UTM Community!

Amodin gave you the answer. It's possible that your NIC is not supported. See USB Compatibility List.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
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