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Different IP on UTM interface (WAN) than physical NIC

Hello all,

Never seen this behaviour, cannot explain...

Running latest version of Sophos UTM 9 on Hyper-V (Windows Server 2012R2) for many years without any problem. 

Till now:

1. Physical NIC connected to ISP modem, IP: 84.194.34.175 (just an example) - I reveived dynamic IP from ISP

2. Interface on UTM (created at installation) IP: 84.194.22.117 (just an example)  

  

Behaviour:

 1. Both IP belong indeed to my ISP

 2. Quering my IP via a website return: 84.194.34.175

 3. Ipconfig on host returns: 84.194.34.175

 4. I can externally RDP the host via SSH when using 84.194.34.175

 5. I cannot reach my websites running on this server using 84.194.34.175 but  I can reached them using 84.194.22.117 (virtual/real webserver via UTM) 

I simply cannot grasp when I see two different IP's. Always have they been the same in UTM and physical NIC, this should not even be possible IMHO. Can this come from the virtual switch i created in Hyper-V? Still, it has been same IP for years...

For days I have been searching and trying but nothing seems to resolve this issue. I simply don't know where the IP in the UTM interface is coming from. 

I hope someone has some pointers for me. 

Thank you so much. 

Have a nice weekend.
ShadowHunter



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  • Hello emmosophos,

    Thank you so much for replying.

    I alas cannot pinpoint when it started... One of the first things I tried was indeed changing the UTM public IP from dynamic to manually to match the host but the result was that I totally lost internet access for all clients behind the UTM.

    The fact I can't reach my website hosted on the server is a wrong DynDNS update via the UTM. So, this is merely a side effect of the original issue.

    I absolutely have no clue how to proceed.

    Happy to receive any tips I can get :-)

    Thank you.

    ShadowHunter