I have 7 RED boxes already at remote locations. These 7 RED boxes were connecting to a SG230 device that was located in our office in Lansdale PA. The PA office was recently closed down and everything is now routing through an office in Denver, CO. The 7 RED boxes were working correctly when the SG 230 was on at the PA office. The PA office equipment has been shut off and is in a truck on the way to Denver. I have added the 7 RED boxes to the SG 230 configured at our Denver Office. I added them by creating a new red device on the Client Mangement tab in the RED Management section of the UTM. I put in the name, RED ID, and unlock code that I documented from the SG 230 in PA before it was turned off. It added to the interface and I received a new unlock code from the provisioning server.
I followed the instructions at this URL:
https://community.sophos.com/kb/en-us/116573#Basic%20setup%20instructions
I configured the Network Interface, DHCP server, and allowed the RED Network that I created on the DNS.
However none of the 7 RED boxes will now connect to the Denver Office. They all say offline and I am not sure what configuration I missed.
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