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Sophos UTM complaining about public DNS servers [CRIT-861]

We've had the UTM in place for a long time and today it is freaking out/notifying us constantly about our private and forwarding servers. 
Nothing has been changed and in the past, it was always the internal/private DNS servers whenever a client PC would get a gnarly PUP. 

But today, the public realm is now a threat. 
Details about the alert:
Threat name....: C2/Generic-A
Time...........: 2019-07-10 15:18:11
Traffic blocked: yes

Source IP address or host: 8.8.8.8
--
System Uptime      : 38 days 6 hours 28 minutes
System Load        : 0.62
System Version     : Sophos UTM 9.603-1


UTM has listed the ISP's DNS, Google, and Level3 as the source IP of the C2 threat. 
Yes, :53 is closed inbound from the outside world, internal outbound only. 

What is going on?



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  • Hi  

    If you want more details or need an RCA and you're using a Licensed Product, please raise a case with Sophos Support. However, please check the packetfilter.log for the time shown in alert messages. It would give you an idea about the packets coming to the UTM from these DNS servers. The good thing is, these packets are dropped by UTM. 

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