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Connectwise Screenconnect blocked by Transparent Mode

AcielIT

Hi Sophos

It seems to me Transparent Mode is blocking Connectwise Screenconnect using port 80/443. The screenconnect client doesnt want to connect on port 80/443

To resolve problem add IP range to

Skip Transparent Mode Source Hosts/Nets  

Skip Transparent Mode Destination Hosts/Nets

 

Can you fix the bug in your firmware

 

Regards



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Parents

  • Hi and welcome to the UTM Community!

    Googling site:community.sophos.com/products/unified-threat-management/f screenconnect, I see that your post is the first time this issue has been seen here.

    To know if this is a bug, we would need to see the line from the Web Filtering log where the block occurred.

    Cheers - Bob

    PS This is not a place to make official contact with Sophos.  You can do that by submitting a support request to Sophos.

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
Reply

  • Hi and welcome to the UTM Community!

    Googling site:community.sophos.com/products/unified-threat-management/f screenconnect, I see that your post is the first time this issue has been seen here.

    To know if this is a bug, we would need to see the line from the Web Filtering log where the block occurred.

    Cheers - Bob

    PS This is not a place to make official contact with Sophos.  You can do that by submitting a support request to Sophos.

     
    Sophos UTM Community Moderator
    Sophos Certified Architect - UTM
    Sophos Certified Engineer - XG
    Gold Solution Partner since 2005
    MediaSoft, Inc. USA
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