Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Unable to login as "admin" to WebAdmin Portal

Recently had to boot up with init=/bin/bash to get a reset for the `root ` and `loginuser` accounts as we were unable to login into the WebAdmin portal as the "admin" user.

Ran a reset against the WebAdmin user which seems to have been successful.

Go to login to the WebAdmin portal but it states invalid username or password.

The failures in aua.log show that there is no "admin" user (according to the log, anyway):

 

Screenshot:  https://pax8.pro/8dbab473bcc6-Thorough_Sardine.png

 

Anyone know what may be going on with this or why it is constantly failing?  Perhaps a bug?



This thread was automatically locked due to age.
Parents Reply Children
No Data