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I cannot update Sophos - keep getting Could Not Connect To Server

SaberSaw11 Rimmer

Sophos updating fails - keep getting error on subject line - any info on this must appreciated



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    Hi and welcome to the UTM Community!

    A member here in Israel has the same problem at present.

    Do you have another firewall in front of the UTM that might be blocking the request or the response?

    Look in 'Configure updating' to find the FQDN of the update server being blocked.  I know that d3.sophosupd.com is working now, but if you see another, you might wait a few days to see if your update server has been having problems.

    Cheers - Bob

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  • 0

    Hi and welcome to the UTM Community!

    A member here in Israel has the same problem at present.

    Do you have another firewall in front of the UTM that might be blocking the request or the response?

    Look in 'Configure updating' to find the FQDN of the update server being blocked.  I know that d3.sophosupd.com is working now, but if you see another, you might wait a few days to see if your update server has been having problems.

    Cheers - Bob

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