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'Single Event' Time Period Definition is off by Timezone offset

Greetings!   I have had a long standing issue with our UTM, but it's been a minor one so I've just dealt with it. I was hoping when I went from 9.3 to 9.4 that it would go away, but it did not.   We are using a 'Single Event' Time Period Definition on one of our Web Traffic rules.  This rule is not normally active, but just for specific events (naturally).   The problem is that the system is not using the time I put in, but a period that seems to be offset by our Timezone (-8, PST).   So, for instance, I put in a single event of 3/1/2018, start at 9am and end at 3pm, the system enforces the event 8 hours later, from 5pm until 11pm. 

This holds true even in the 'Policy Test' section. 

So far the only work around is to just set the time period 8 hours behind what we want it to be (1am to 7am in the above example) and then it at least works as originally intended. 

This issue does not effect the 'Reoccuring Event' Time Period Definition, it works properly.

I've tried deleting and re-creating the event with no luck.   The Timezone is setup properly on our appliance, as everything else works as expected and shows the correct times (and we sync to our NTP servers).

Yes, I could go to 9.5, but unless it specifically fixes this issue I have no reason to do so as the version we are on is still supposed to be fully supported as part it's lifecycle (9.415-1).

My main question is, could someone on 9.5 test to see if they are having this issue?   Or perhaps someone knows of a specific fix?

Thanks for your time!

Setup - Using SG430s in HA pair, running 9.415-1



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  • Hi,

    Interesting issue but I must comment that I have never come across any case that complains about the Time Event definitions. I would like to learn if you have any past case ID on this issue or a Bug ID provided to you from support? 

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • Hi,

    Interesting issue but I must comment that I have never come across any case that complains about the Time Event definitions. I would like to learn if you have any past case ID on this issue or a Bug ID provided to you from support? 

    Thanks

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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