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Sophos STAS replication with UTM sometimes fails due to UDP?

Sometimes users in the network has connection problems related to user based rules. When this happens, the user is live accodding to the live user log in STAS , but not present in UTM web page for Client Authentication. This happens too often (it should not happen at all). I suspect it depends on UDP and not TCP between STAS and UTM? Or maybe a lack of a resend/handshake mechanism in STAS for sending logged in users from STAS to UTM?



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