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[BUG][4.002]Error using Join function with 1 UTM

BrucekConvergent
I have used the join function successfully in SUM 4.002 to tidy up the orphaned devices in the Gateway manager (due to V9 reinstalls, etc.).. but I have one pair that refuse to join.  This is the error that I see:

2012:10:18-12:27:20 sum01 accd: 2536170 [0xf37ddb70] ERROR server.user.DeviceTransferGuidCallback null - Transferring 81808972-6562-11DE-9EFA-CBC089C37731 to 635F0658-F786-11E1-9D9A-9198EEC2D6D2 failed: JSON-RPC method/notification 'set_agent_guid' does not exist.
2012:10:18-12:27:22 sum01 accd: 2538385 [0xf17d9b70] ERROR server.user.DeviceTransferGuidCallback null - Transferring 81808972-6562-11DE-9EFA-CBC089C37731 to 635F0658-F786-11E1-9D9A-9198EEC2D6D2 failed: JSON-RPC method/notification 'set_agent_guid' does not exist.
Parents Reply
  • 0 in reply to Hakan Yueksel
    That must be it... on all the other ones, I had the old one (disconnected) that was a V8 install, and was joining it with a V9 (the replacement) device.  So what you're saying is that you can't do the join operation with both devices running Version 8?

    CTO, Convergent Information Security Solutions, LLC

    https://www.convergesecurity.com

    Advice given as posted on this forum does not construe a support relationship or other relationship with Convergent Information Security Solutions, LLC or its subsidiaries.  Use the advice given at your own risk.

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