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Astaro.org (Read-Only)
UTM Manager 4 Public Beta
SUM4 - Login screen does not display in IE
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SUM4 - Login screen does not display in IE
Simon Shaw
over 12 years ago
IE version 9.0.8112.16421
Upon loading the interface, I see parts of the top bar and logo, but nothing else, (including no login boxes).
Loads fine in Chrome.
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pbuhrmeister
over 12 years ago
Hello,
can you please check if you are running IE9 in quirks mode. If thats the case try to open the sum4 gateway manager in IE9 Standard Mode which should work. Quirks mode is not supported in SUM4 as well as UTM9.
Regards
Peter
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Simon Shaw
over 12 years ago
Yup, that's it alright. Thanks.
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Simon Shaw
over 12 years ago
in reply to
Simon Shaw
OK, I just installed the GA release.
Now in IE 9, compatibility mode, or no compatibility mode, I cannot see the login screen.
If I switch to IE8 mode, it works.
Chrome is OK, but map display fails (Cannot load API error again).
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BrucekConvergent
over 12 years ago
in reply to
Simon Shaw
Make sure it's not in compatibility mode, then clear the browser cache.
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Simon Shaw
over 12 years ago
OK... It was in IE9 compatibility mode and IE7 document mode.
Does IE change these 'on the fly' ? Sure I had changed this previously.
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