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[8.950][BUG] Update failed

Hello,

The update to 8.950-12 issued failure message for packages:
grub-0.97-162.13.12.1.995.g17fe6b2.i686.rpm
memtest86+-2.01-46.24.1417.g17fe6b2.i686.rpm

It issued message "Errors during the installation detected, NOT setting new version" but, it is reporting as version 8.950-12 in the dashboard, even after restart.

Is a complete reinstallation required?
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  • Morning LeGrayven,

    please go to the CLI, prompt the following commands and post the output:
    version && rpm -qa | egrep 'grub|memtest'


    Thanks,
    Cristof
  • here it is:
    Current software version...: 8.950012
    
    Hardware type..............: Software Appliance
    Installation image.........: 8.900-22.1
    Installation type..........: asg
    Installed pattern version..: 24855
    Downloaded pattern version.: 24855
    Up2Dates applied...........: 6 (see below)
                                 sys-8.900-8.910-22.26.1.tgz (May  1 09:25)
                                 sys-8.910-8.920-26.11.1.tgz (May  1 09:34)
                                 sys-8.920-8.930-12.11.1.tgz (May  1 09:36)
                                 sys-8.930-8.935-11.2.1.tgz (May  1 09:36)
                                 sys-8.935-8.940-2.13.2.tgz (May  1 19:17)
                                 sys-8.940-8.940-13.16.1.tgz (May  3 15:49)
    Up2Dates available.........: 0
    Factory resets.............: 1
    Timewarps detected.........: 0

    memtest86+-2.01-46.24.1293.gfe05ecf
    grub-0.97-162.13.12.1.766.g338214c.rb1
  • Hi LeGrayven,

    can you please provide the /var/log/up2date.log from the time you applied the update?

    Thanks,
    Cristof
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