Hi,
the new Clientless VPN is an awesome way to manage remote access or remote support sessions for external service provider. With the ability to provide secure Remote Desktop or VNC access we are able to get rid of nasty tools like Teamviewer.
Often there is a requirement to have the ability for remote access deactivated by default and control when a connection can be made. Therefore I think it would be a nice feature to be able to delegate management users for each clientless VPN connection (just like the hotspot vouchers thing).
The management users should have a new section in their user portal (e.g. under clientless VPN) where they can switch the connections on and off.
So a responsible user could activate a VPN connection possibility, the remote supporter can connect, do the work and after that the users switches the connection off again. This would prevent remote users from initating an unwanted connection.
Stephan