When using the new feature "Time Quotas", when a user presses "Proceed" to a 10min, timeslot, the "Quota Status" under "Policy Helpdesk" shows that 0 minuts are remaining, but actually it should write 9mins, 0 mins. is misleading because one would think that the time quota has exceeded while it has not [:)]
It looks like that UTM doesn't count minutes, it simply immediately subtract user's choosen minutes from total allowed time.
In my example total allowed time for Facebook was 60 minutes, user choosed 20 when accessing the first time, so quota status showed 40 minutes remaining. After 20 minutes access was again blocked.
It looks like that UTM doesn't count minutes, it simply immediately subtract user's choosen minutes from total allowed time.
In my example total allowed time for Facebook was 60 minutes, user choosed 20 when accessing the first time, so quota status showed 40 minutes remaining. After 20 minutes access was again blocked.
It looks like that UTM doesn't count minutes, it simply immediately subtract user's choosen minutes from total allowed time.
In my example total allowed time for Facebook was 60 minutes, user choosed 20 when accessing the first time, so quota status showed 40 minutes remaining. After 20 minutes access was again blocked.
Hmm...I think they should change that behaviour, it's confusing when you use the function called "Policy HelpDesk", if a helpdesk employee logs in and sees the 0mins. they would think that time has ended for the user, but it has not [8-)]
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