After Mantis ID #30650 has been fixed, i wanted to recreate the VPN connection to my UTM at home (beta) within SUM today. But, the UTM is not visible on the list of gateways. Looks like this normally happens if the UTM has no Network Security subscriptions, which is fine. But the UTM has my home licence installed and there are 192 days left. SUM version is 4.103 UTM is online in SUM Everything is green No device filter selected on VPN configuration wizard Network Security subscription available (192 days left) Restarted SUM agent on UTM already UTM shows this message: Login for [1] successful. Falling back to legacy mode because of unsupported SUM version.

[9.195][notaBUG] Not able to create S2S VPN from SUM

After Mantis ID #30650 has been fixed, i wanted to recreate the VPN connection to my UTM at home (beta) within SUM today. But, the UTM is not visible on the list of gateways.

Looks like this normally happens if the UTM has no Network Security subscriptions, which is fine. But the UTM has my home licence installed and there are 192 days left.

SUM version is 4.103
UTM is online in SUM
Everything is green
No device filter selected on VPN configuration wizard
Network Security subscription available (192 days left)
Restarted SUM agent on UTM already

UTM shows this message:
Login for [1] successful. Falling back to legacy mode because of unsupported SUM version.

Parents

0 Tinkerbell over 11 years ago

Hi Whity

This is a consequence of the legacy mode for the SUM, as stated in this post: https://community.sophos.com/products/unified-threat-management/astaroorg/f/81/t/65584. In order for the SUM to fully work with your UTM 9.2, you need to wait for 4.2 to be released.
The fix in 30650 doesnt provide a solution to regenerate the VPN connections, so the only thing you could do is to do a backup restore on the SUM, which contains the VPN configuration.

Thanks. Best regards,
Bianca
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0 Tinkerbell over 11 years ago

Hi Whity

This is a consequence of the legacy mode for the SUM, as stated in this post: https://community.sophos.com/products/unified-threat-management/astaroorg/f/81/t/65584. In order for the SUM to fully work with your UTM 9.2, you need to wait for 4.2 to be released.
The fix in 30650 doesnt provide a solution to regenerate the VPN connections, so the only thing you could do is to do a backup restore on the SUM, which contains the VPN configuration.

Thanks. Best regards,
Bianca
Cancel
Vote Up 0 Vote Down

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Verify Answer

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