[9.191] Difficulty applying license after expiration

Hi, the trial license on my beta system expired, so I uploaded my Home User license when prompted...

1. A bunch of warnings appeared on screen about SPX customization not being allowed with the home license
I hit 'ok' or apply again...

2. nothing appeared to happen, so I hit 'apply' again

3. nothing appeared to happen; gave it over 1 min, then reloaded the page in the browser, and logged in again and it was OK.

Shouldn't the page auto-refresh or redirect after the license is applied?

Thanks,
Barry

0 Tinkerbell over 11 years ago

Hi Barry,

Yes you should be automatically redirected and get a message that the license was applied. It worked successfully for me. There might take some seconds until the license is applied (in busy systems might take a while).

Best regards,
Bianca
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0 BarryG over 11 years ago

Hi,
The system wasn't busy (no traffic), the CPU is very fast (i5-4670) + 4GB RAM, and I gave it over a minute.

Also, the circular activity icon wasn't animated.

Maybe there should be an animation or a 'please wait' message... iirc there is a message when installing a new license on the normal licensing page.

Thanks,
Barry
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