when I look in my Executive Reports at the TOP10 eMail reciepients or in the WebAdmin reporting section, there's one email address at multiple positions:
So for example if you get mails to one address but with different formats, like:
TO:john.doe@domain.tld
TO:John Doe
TO:"john.doe@domain.tld"
they will be handled as three different email addresses and not as one.
Just my 2c,
Dino
